Our Objectives & Goals
Abacus Micro Systems wishes to continue its strong back-up support in the computer industry as we pursue the goal of excellence in all we do:
- To increase our customer base, especially in the Western Cape
- To make a maximum contribution to the company’s return on investment in the long run
- A responsible commercial policy will be followed at all times
- The utilisation of up to date computer technology will be taken into consideration in giving us a broader perspective of the computer industry
- Ensure that technology is able to provide solutions to the business
- Keep total cost of IT ownership at its lowest base
- Maintain a small, well skilled and competent IT team to control and direct essential services and support
- Quick turnaround time for solving problems
- Provision of key skills and resources on short notice to deal effectively with IT problems
- Provide advice/guidance in terms of software/hardware requirements
- Identify short-comings in existing operating systems software/hardware
Our Philosophy
Abacus Micro Systems acknowledges that we can only achieve our objectives if we enjoy the loyalty and unwavering support of our suppliers and customers.
Our Standards
- All our transactions are to be conducted in an effective and professional manner in support of Abacus Micro Systems interests
- We insist on honesty and truth in all our transactions and will not tolerate any form of improper influence or any unethical conduct
- We strive to conclude our transactions in such a way to our suppliers and clients will value our business and will always make honest efforts to compete for it
- We undertake to respect and meet our commitments and require that commitments to Abacus Micro Systems be respected and met, as consistent with good business practice
Support Strategy
Our staff are highly trained and motivated to give you the best service and technical support. A competent member of our technical department will carry out all call-outs and technical support. Should there be any additional support required, we have full back-up from our suppliers for end-users.